Connect to a different VPN server locationĬonnect to a different VPN server location on the Recommended server location list.Ĭonnect to a different server location for the… Need help? Contact the ExpressVPN Support Team for immediate assistance.Ģ. Download the latest version of ExpressVPNĬheck whether you are using the latest version of the ExpressVPN app. Add ExpressVPN as an exception to your antivirus or online security applicationġ.Connect to a different VPN server location.Download the latest version of ExpressVPN.

If the issue is fixed, you can skip the rest of the steps. After each step, check if the issue is fixed. (If you are on Windows, try these steps to restoring your internet connection.)įollow the troubleshooting steps below to resolve the connection issue. Check whether your internet connection is active or has underlying issues. If you are unable to access the internet even when disconnected from ExpressVPN, there is likely an issue with your internet connection. Follow the troubleshooting steps below to resolve the issue. If you are able to access the website, the VPN connection issue is not caused by your internet connection. On your web browser, access a website of your choice.Interference from your antivirus or online security application’s outgoing packet transmissionīefore you proceed, check whether you have an active internet connection.

Interference by internet service providers for certain VPN protocols.

Poor connectivity at the chosen VPN server location.

The likely causes for these issues include:

Failing to browse the internet after some time.

Failing to browse the internet immediately.

This guide will show you how to resolve internet browsing issues when connected to the ExpressVPN app.

If you are able to browse the internet but not certain websites or services, follow this troubleshooting guide. Important: If you are located in a country with a high level of internet censorship or using ExpressVPN manual configurations, contact the ExpressVPN Support Team for immediate assistance.

Interrupted server problem opera